Parking Enforcement Specialist

University of North Florida Alumni Association•Jacksonville, FL

1d•Onsite

About The Position

This position involves performing comprehensive parking services for the campus, including enforcing parking regulations, managing advanced virtual parking solutions, and ensuring the proper maintenance of parking facilities. The Parking Services Technician is responsible for providing a safe, efficient, and user-friendly parking environment for the campus community. This role requires effective communication and collaboration with team members and various departments to ensure seamless operations and high-quality service delivery. The Specialist will utilize state-of-the-art technology, such as License Plate Recognition (LPR) systems, mobile handheld enforcement devices, and vehicle immobilization tools, to enforce parking regulations and enhance customer experience. Additionally, the technician will play a crucial role in maintaining the functionality and aesthetics of parking facilities, conducting regular inspections, and promptly addressing any deficiencies.

Requirements

Valid state issued driver’s license
High school diploma and 2+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.
This position requires a background check.
In conjunction with the University's policy, this position may also require a credit check.
The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator

Nice To Haves

May be required to provide guidance and support to new team members or assist in training sessions as needed.

Responsibilities

Employees have a proficient understanding of all virtual parking solutions offered by the University, including License Plate Recognition (LPR) systems, mobile handheld enforcement machines, handheld radios, and immobilization devices. They can effectively articulate the uses and navigation of these products and services.
Responsible for enforcing proper parking regulations by driving a state vehicle equipped with LPR cameras and/or a golf cart to ensure compliance with parking regulations.
Efficiently enforces all designated parking areas on campus using LPR software to ensure compliance with parking regulations.
Effectively identifies vehicles in violation of parking regulations and utilizes handheld enforcement devices and LPR software to issue parking citations.
Communicate with team members via two-way radio devices to coordinate enforcement activities
Applies vehicle immobilization devices to automobiles with outstanding citations
Inspects parking garages for proper signage, lighting and maintenance and reports deficiencies to enforcement supervisor or coordinator.
Responsible for completing enforcement cage duties such as offloading handheld units, sanitizing commonly touched areas in enforcement vehicles and/or golf carts, and stocking all enforcement vehicles and/or golf carts with necessary materials for parking enforcement and immobilization violations.
Assists parking service supervisors with training parking patrollers in enforcing parking regulations and using enforcement devices.
Cleaning and maintaining signage, including installing and removing signs, and replacing hardware as needed
Occasionally assists with the setup and takedown of barricades for special events
Completing detailed accident reports in the event of an incident and immediately reporting the incident to supervisors
Reporting all hazards and spills, such as broken wheel stops, potholes, worn signs, or chemical spills, to supervisors
Transporting golf carts and enforcement vehicles to designated maintenance facilities
Performing other duties as assigned, which may require adjusting the normal schedule to cover for other employees' absences, including opening at 7am or closing at 6pm
During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence.