Parking Enforcement Officer - Driving

Metropolis Technologies•HIGHLANDS RANCH, CO

5d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. The company operates a large parking network across North America and Europe. The Parking Enforcement Officer monitors designated streets, lots, garages, public areas, or a campus to ensure compliance with parking policies. The role also provides customer service, supports parking facility upkeep and revenue collection, assists with event parking and permit sales, and performs other related duties as assigned. Enforcement Officers are not sworn police officers and have no arresting authority.

Requirements

Must be at least 18 years old at the time of hire.
Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
Knowledge of the geography of the enforcement area.
Knowledge of hazards and safety precautions.
Ability to use a handheld computer.
Ability to operate a motorized vehicle or bicycle.
Ability to understand and apply parking regulations.
Ability to interact with others in a courteous and tactful manner.
Ability to walk for extended periods.
Ability to work in all weather conditions.
Ability to exercise sound independent judgment and maintain a high level of customer service.

Responsibilities

Monitor designated streets, lots, garages, public areas, and/or an entire campus to ensure compliance with parking policies.
Answer customer questions about directions, events, building locations, and parking policies.
Issue citations and warnings for non-compliance using a computerized handheld device or manual tickets; impound, boot, or relocate vehicles as directed.
Work independently and exercise sound judgment, tact, and diplomacy when dealing with people.
Assist maintenance staff by inspecting lots for maintenance issues and helping paint, clean, and repair parking meters and pay-and-display machines, and install signs, sign posts, and meter posts.
Assist with collecting and securing money received through parking meters, multi-space machines, pay-on-foot technology, and other parking revenue and fee collection methods.
Assist event staff with event parking, including setup, traffic control, receipt of parking payments, and control of lot usage.
Assist office staff with permit sales during peak seasons, including data entry, collating mailings, and providing frontline customer service.
Perform other related duties as assigned.