Parking Enforcement Officer - Driving

SP Plus•North Bergen, NJ

24d

About The Position

SP+, a Metropolis company, is seeking a Parking Enforcement Officer to monitor parking areas and enforce parking policies while providing customer service. The role may also support parking facility maintenance, revenue collection, event operations, and permit sales. Enforcement Officers are not sworn police officers and do not have arresting authority. The position requires sound independent judgment, tact, diplomacy, and a strong customer-service orientation. Officers may work alone and must be able to work in all weather conditions and around traffic. Shift needs vary by location; availability for second or third shifts and/or weekends may be required.

Requirements

Must be at least 18 years old at the time of hire.
Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
Knowledge of the geography of the enforcement area.
Knowledge of hazards and safety precautions.
Ability to use a handheld computer.
Ability to operate a motorized vehicle or bicycle.
Ability to understand and apply parking regulations.
Ability to interact with others courteously and tactfully.
Ability to walk for extended periods.
Ability to work in all weather conditions.
Ability to exercise sound independent judgment and maintain a high level of customer service.
Must be safety-conscious when working in and around traffic.
Availability for second or third shifts and/or weekends may be required, depending on location hiring needs.

Responsibilities

Monitor designated streets, lots, garages, public areas, or a campus for compliance with parking policies.
Answer customer questions about directions, events, building locations, and parking policies.
Issue citations and warnings using a handheld computer or manual tickets.
Impound, boot, or relocate vehicles as directed.
Assist maintenance staff by inspecting lots for maintenance issues and by painting, cleaning, repairing parking meters and pay-and-display machines, and installing signs and posts.
Assist with collecting and securing revenue from parking meters, multi-space machines, pay-on-foot technology, and other parking payment methods.
Assist event staff with event setup, traffic control, parking payments, and lot usage control.
Assist office staff with permit sales during peak seasons, including data entry, preparing mailings, and frontline customer service.
Perform other related duties as assigned.