Parking Enforcement Officer

Ace Careers Website•San Clemente, CA

About The Position

The Parking Enforcement Officer promotes public safety and compliance with parking regulations by patrolling assigned areas, documenting violations, and interacting with drivers in a courteous and helpful manner. The role also involves caring for issued equipment and vehicles, communicating incidents and maintenance concerns, supporting a collaborative team environment, assisting parkers and responding to emergencies, and helping improve enforcement efficiency and revenue collection.

Requirements

  • High school diploma or equivalent.
  • Strong interpersonal and customer service skills.
  • Attention to detail and ability to accurately document violations.
  • Excellent verbal and written communication skills.
  • Ability to work outdoors and handle physically demanding tasks.
  • Valid driver's license and reliable transportation.

Nice To Haves

  • Passion for logistics and working with people.

Responsibilities

  • Patrol assigned parking areas to enforce regulations and address violations promptly.
  • Accurately document parking violations and maintain proper records.
  • Care for and maintain issued equipment and vehicles.
  • Interact professionally and courteously with customers, providing information and assistance.
  • Promptly report incidents, security concerns, and maintenance issues to appropriate authorities.
  • Communicate clearly and effectively with the team and superiors.
  • Support colleagues and foster unity, inclusion, respect, and teamwork.
  • Provide customer service, respond to parker inquiries and concerns, and educate parkers about regulations.
  • Assist with emergency situations and offer aid when required.
  • Monitor parking to maximize revenue collection while minimizing unauthorized parking.
  • Identify opportunities to improve enforcement efficiency and effectiveness.
  • Assist in developing strategies to enhance profitability for the company and its clients.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible Spending Accounts
  • 401(k)
  • Vacation and sick leave
  • Holiday pay
  • Discount programs
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