Parking Enforcement Officer

LAZ Parking California•San Marcos, CA
•Onsite

About The Position

The Parking Enforcement Agent provides operational support by upholding and enforcing local parking ordinances while assisting customers with parking needs. The agent accurately enters vehicle license plates using a handheld ticket issuance system to issue parking citations. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., in the City of San Marcos, with a pay rate of $21–$23 per hour. A driver’s license is required, with a stated minimum of two years.

Requirements

  • A driver’s license is required; the posting states a minimum of two years.
  • At least six months of outdoor work experience.
  • General knowledge of streets and directions.
  • Ability to work independently and multitask.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrates urgency and timeliness.
  • Openness to feedback, differing opinions, and other points of view.
  • Ability to handle challenging and emotionally charged situations.
  • Ability to speak, read, and comprehend English.
  • Ability to make independent decisions and remain firm in decisions made.
  • Willingness to work in outdoor elements, including heat, wind, snow, and rain.
  • Ability to lift, push, and pull at least 25 pounds.
  • Ability to stand, walk, and run for extended periods, representing 95–100% of the shift; sitting is not allowed.
  • Ability to bend, stoop, squat, and lift frequently throughout a shift.

Responsibilities

  • Monitor on-street parking meters along an assigned route and identify vehicles violating parking ordinances.
  • Issue city- or municipality-approved parking citations in accordance with policies and procedures.
  • Upload the handheld computer daily to obtain current work information.
  • Screen for parking placards and permits authorizing special privileges in approved areas.
  • Resolve customer complaints in accordance with policies and procedures.
  • Maintain and care for company-issued equipment.
  • Assist with special assignments and projects as requested.
  • Perform other related duties as assigned.
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