Parking Enforcement Officer - Driving
About The Position
SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Parking Enforcement Officer monitors designated streets, parking lots, garages, public areas, or campuses to ensure compliance with parking policies. The role also provides customer service, issues citations and warnings, and may impound, boot, or relocate vehicles as directed. Officers are not sworn police officers and have no arresting authority. The position may also support parking facility maintenance, revenue collection and security, event parking operations, and seasonal permit sales. It requires independent judgment, tact, diplomacy, and the ability to work alone. The role is located at Robert Bishop in Chelsea, Massachusetts.
Requirements
- Must be at least 18 years old at the time of hire.
- Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
- Knowledge of the geography of the enforcement area.
- Knowledge of hazards and safety precautions.
- Ability to use a handheld computer.
- Ability to operate a motorized vehicle or bicycle.
- Ability to understand and apply parking regulations.
- Ability to interact courteously and tactfully with others.
- Ability to walk for extended periods.
- Ability to work in all weather conditions.
- Ability to exercise sound independent judgment and maintain a high level of customer service.
Responsibilities
- Monitor designated streets, lots, garages, public areas, or campuses to ensure compliance with parking policies.
- Answer questions about directions, events, building locations, and parking policies.
- Issue citations and warnings using a handheld computer or manual tickets.
- Impound, boot, or relocate vehicles as directed.
- Assist maintenance staff by inspecting lots, identifying maintenance issues, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs and posts.
- Assist with collecting and securing revenues and fees from parking meters, multi-space machines, pay-on-foot technology, and other payment methods.
- Assist event staff with event setup, traffic control, collecting parking payments, and controlling lot usage.
- Assist office staff with seasonal permit sales, including data entry, preparing mailings, and frontline customer service.
- Perform other related duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Long- and short-term disability insurance
- Life insurance
- Accident insurance
- 401(k)
- Paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
