Parking Enforcement Officer - Driving
About The Position
SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Parking Enforcement Officer monitors designated streets, lots, garages, public areas, or campuses to ensure compliance with parking policies. The role also provides customer service, issues citations and warnings, and may impound, boot, or relocate vehicles as directed. Officers are not sworn police officers and have no arresting authority. The position may involve assisting with parking facility maintenance, revenue collection, event parking, and permit sales. Officers work independently, use judgment and tact when interacting with the public, and must remain safety-conscious while working outdoors and around traffic.
Requirements
- Must be at least 18 years old at the time of hire.
- Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
- Knowledge of the geography of the area being enforced.
- Knowledge of hazards and safety precautions.
- Ability to use a handheld computer.
- Ability to operate a motorized vehicle or bicycle.
- Ability to understand and apply parking regulations.
- Ability to interact with others courteously and tactfully.
- Ability to walk for extended periods.
- Ability to work in all weather conditions.
- Ability to exercise sound independent judgment and maintain a high level of customer service.
Responsibilities
- Monitor designated streets, lots, garages, public areas, or an entire campus to ensure compliance with parking policies.
- Answer questions about directions, events, building locations, and parking policies.
- Issue citations and warnings using a handheld computer or manual tickets.
- Impound, boot, or relocate vehicles as directed.
- Assist maintenance staff by inspecting parking areas, identifying maintenance issues, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs, signposts, and meter posts.
- Assist with collecting and securing parking revenues and fees from meters, multi-space machines, pay-on-foot technology, and other collection methods.
- Assist event staff with event setup, traffic control, parking payments, and lot usage control.
- Assist office staff during peak permit-sales seasons with data entry, collating mailings, and frontline customer service.
- Perform other related duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Long- and short-term disability insurance
- Life insurance
- Accident insurance
- 401(k)
- Paid time off
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
