Parking Enforcement Officer Texas Children's Hospital West Tower

Reimagined Parking • Houston, TX

5d • $15 - $16 • Onsite

About The Position

The Parking Enforcement Patroller monitors and enforces parking regulations across assigned areas using a company vehicle, such as a car or golf cart. The role ensures compliance with parking policies, identifies violations, and supports safe and efficient operations across a broad coverage area. The position combines driving and outdoor work across larger or multiple parking areas and includes customer assistance, traffic control support, and coordination with operations and security teams. Duties and responsibilities may change at any time with or without notice.

Requirements

• Must be at least 18 years of age.
• Valid driver's license and good driving record.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and provide documentation verifying eligibility as required by the Department of Homeland Security.
• Ability to operate a vehicle safely in parking environments.
• Strong attention to detail and observation skills.
• Ability to work independently across large areas.
• Excellent customer service and communication skills.
• Strong communication and conflict-resolution skills.

Responsibilities

• Patrol assigned areas using a company vehicle to observe parking violations across a wide geographic area.
• Enforce parking regulations by issuing warnings or citations, or arranging for vehicle towing when necessary.
• Identify and address violations such as expired meters, unauthorized parking, improper use of designated spaces, and safety infractions.
• Record and enter citation data, including time, date, location, and vehicle details such as license plate, make, model, and color.
• Maintain detailed and accurate enforcement logs.
• Inspect parking meters, gates, and other equipment for malfunctions or damage.
• Report vandalized signs, faded markings, safety hazards, and other issues to management.
• Monitor conditions across multiple locations or large facilities.
• Provide professional and respectful assistance to customers about parking rules, citations, and general inquiries.
• De-escalate situations when possible and escalate them to management when necessary.
• Provide traffic control support as needed.
• Immediately report accidents, incidents, or safety concerns.
• Coordinate with the Operations Manager, Shift Supervisor, or security teams when required.

Benefits

• For full-time employees: 10 days of paid time off and 8 paid holidays.
• Medical, dental, and vision coverage for employees and their families.
• Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones.
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program providing behavioral health care for employees and family members.
• Parental and caregiver leave.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed