Parking Compliance Officer

CITY OF SWEETWATER•Sweetwater, FL

About The Position

The Parking Compliance Officer promotes public safety, traffic flow, and efficient use of parking resources within the City of Sweetwater. The position enforces parking regulations, issues citations, and provides the public with information about parking policies and procedures. The officer patrols designated areas, identifies and documents parking violations, and issues citations, warnings, or notices using handheld electronic devices or manual ticketing methods. The role also responds to parking-related complaints, maintains citation records, and works with law enforcement, towing companies, and other agencies concerning illegally parked vehicles. The officer may testify in court and provide evidence for enforcement actions and citation appeals. The position includes participating in City-sponsored community events and performing emergency management duties during a disaster, as well as other assigned duties.

Requirements

High school diploma or GED equivalent.
Valid Florida Driver's License.
Fluency in English and Spanish.
Knowledge of local parking ordinances, traffic laws, and regulations governing parking enforcement operations.
Strong communication and interpersonal skills for interacting with motorists, pedestrians, business owners, and other stakeholders.
Ability to exercise sound judgment, discretion, and conflict-resolution skills in challenging or confrontational situations.
Attention to detail and accuracy in documenting violations, issuing citations, and maintaining records.
Basic mathematical skills for calculating parking fees, fines, and time limits.
Physical ability to walk or stand for extended periods and perform duties outdoors in various weather conditions.
Proficiency with office software such as Microsoft Office Suite and experience with database management.
Customer service orientation and commitment to providing courteous and efficient assistance to the public.
An equivalent combination of education and experience may be considered.

Nice To Haves

Fundamentals in Code Enforcement Certification.
At least 1 year of experience in parking enforcement, code enforcement, law enforcement, or a related field.
Familiarity with parking enforcement techniques, equipment, and technology, including handheld citation devices and license plate recognition systems.

Responsibilities

Patrol designated areas to monitor compliance with parking regulations, including time limits, metered parking, and permit requirements.
Identify and document parking violations, including expired meters, overstaying time limits, parking in prohibited areas, and unauthorized use of accessible parking spaces.
Issue parking citations, warnings, or notices of violation using handheld electronic devices or manual ticketing methods.
Assist motorists by providing information about parking rules, payment options, and alternative parking locations.
Respond to parking-related complaints from residents, businesses, and government agencies and take appropriate enforcement action.
Maintain accurate citation records, including vehicle descriptions, license plate numbers, and violation details.
Collaborate with law enforcement, towing companies, and other agencies to facilitate the removal of illegally parked vehicles or vehicles blocking traffic.
Testify in court and provide evidence to support parking enforcement actions and citation appeals.
Perform other assigned duties and responsibilities.
Participate in City of Sweetwater government-sponsored community events and perform emergency management duties in the event of a disaster.