OHSU South Waterfront Parking Cashier - Driving

Metropolis Technologies•Portland, OR

1d•Onsite

About The Position

SP+, a Metropolis company, is hiring a cashier/driver for its OHSU South Waterfront campus in Portland, Oregon. The role provides customer service, collects payment for parking services, and facilitates traffic flow through the gate. The scheduled shift is Monday through Wednesday, 11:30 a.m. to 8:00 p.m. The pay rate is $19.00 per hour, and the position does not receive tips. Candidates need previous customer service experience and a valid state-issued driver’s license with an acceptable driving record. Parking and cashiering experience are highly desired, and the ability to drive a manual transmission is a plus. Employees must be alert and able to assist multiple parkers at once. The role requires handling transactions and cash, communicating with customers, and completing shift reports. The listed physical demands include regularly sitting, handling or feeling objects, tools, or controls, and reaching with hands and arms; walking is occasionally required. Close vision is also required.

Requirements

Previous customer service experience is required.
A valid state-issued driver’s license with a current address and an acceptable driving record must be maintained; a clean driving record is needed to pass an MVR check.
Must be alert and able to handle multiple parkers simultaneously.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations to customers, clients, supervisors, and coworkers.
Ability to apply common sense to detailed but standard written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Ability to use a clock, calculator (optional), or credit card machine to handle transactions.
Ability to maintain a pleasant and courteous demeanor with the public and on the telephone, and respond effectively to customer problems or complaints.
Ability to meet the physical demands of the job, including regularly sitting, handling or feeling objects, tools, or controls, and reaching with hands and arms; occasional walking and close vision are also required.
Education and/or experience: less than high school education, up to one month of related experience or training, or an equivalent combination of education and experience.

Nice To Haves

Previous parking and cashiering experience is highly desired.
Ability to drive a manual transmission is a plus.

Responsibilities

Provide quality customer service, receive payment for parking services, and facilitate traffic flow through the gate.
Report to work every scheduled day, on time and in uniform.
Count the revenue bank at the beginning of the shift to verify the starting total.
Collect cash and/or validations and maintain cash security.
Make change and issue receipts or tickets for transactions.
Compute or recompute the amount due from customer tickets.
Operate the cash register, calculate transaction costs, and display the cost to customers.
Quote prices for parking services and receive payment upon customer receipt.
Give customers directions to locations in the city.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints independently or with a supervisor’s assistance.
Answer telephone calls promptly and courteously.
Keep the booth clean and pick up surrounding trash.
Check that necessary work aids and supplies are available in the booth.
Verify the shift transaction log against the revenue bank on hand.
Compile collected revenue during the day when a predetermined amount has been reached.
Record amounts received and vehicle counts, including cars in, out, and remaining in the facility when applicable, in the shift report.
Perform other duties assigned by the supervisor.