Parking Cashier - Driving

Metropolis Technologies•New York, NY
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Parking Cashier provides customer service, collects payments for parking services, and facilitates traffic flow through the gate. The role includes handling cash and transactions, assisting customers, maintaining the booth and supplies, and reporting shift activity. This Manhattan, New York location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to valid medical or religious accommodation.

Requirements

  • Less than high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
  • Valid state-issued driver’s license with a current address and an acceptable driving record.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
  • Ability to read and understand simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
  • Ability to follow detailed but standard written or oral instructions and handle problems involving a few concrete variables in standardized situations.
  • Ability to use a clock (standard or military time), calculator (optional), or credit card machine to handle transactions.
  • Ability to maintain a pleasant, mannerly demeanor with the public and on the telephone, and respond effectively to customer problems or complaints.
  • Ability to meet the physical demands of the role, including regularly sitting, using hands to handle objects, tools, or controls, and reaching with hands and arms; occasional walking; and close vision.
  • Availability for location-specific shift requirements, which may include second or third shift and/or weekends.
  • COVID-19 vaccination is a condition of employment at this location, subject to valid medical or religious accommodation.

Responsibilities

  • Arrive for every scheduled workday on time and in uniform.
  • Count the revenue bank at the beginning of the shift to confirm the starting total.
  • Collect cash and/or validations and maintain cash security.
  • Make change and issue receipts or tickets for each transaction.
  • Calculate or recalculate charges from parking tickets and operate the cash register to process transactions.
  • Quote parking prices and provide city directions to customers.
  • Complete lost-ticket forms when original tickets cannot be found.
  • Resolve customer complaints independently or with assistance from a supervisor.
  • Answer telephone calls promptly and courteously.
  • Keep the booth clean and pick up surrounding trash.
  • Check that required work aids and supplies are available in the booth.
  • Verify the shift transaction log against revenue on hand.
  • Compile collected revenue when the predetermined amount is reached.
  • Record amounts received and applicable vehicle counts, and prepare a shift transaction report.
  • Perform other duties assigned by the supervisor.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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