Parking Cashier - Driving

SP Plus•Manhattan, NY

4d•Onsite

About The Position

The Parking Cashier receives customer payments for parking services and helps facilitate traffic flow through the gate. The role provides customer service, processes parking transactions, maintains and secures revenue, and performs shift reconciliation and reporting. The employee must hold a valid state-issued driver’s license with a current address and an acceptable driving record. The Manhattan location requires COVID-19 vaccination as a condition of employment, subject to valid medical or religious accommodation.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Valid state-issued driver’s license with a current address and an acceptable driving record; must maintain the license.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to communicate information effectively in one-on-one and small-group situations with customers, clients, supervisors, and coworkers.
Ability to follow detailed but standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to use a clock, including standard or military time; use of a calculator is optional; ability to use a credit card machine to handle transactions.
Ability to maintain a pleasant, mannerly demeanor with the public and on the telephone, and respond effectively to customer problems or complaints.
Ability to meet the role’s physical demands, including regularly sitting, using hands to handle or feel objects, tools, or controls, and reaching with hands and arms; occasionally walking; and close vision.
Availability for location-specific shift needs; second shift, third shift, and/or weekends may be required if applicable.
Vaccination against COVID-19 is required at this location, subject to valid medical or religious accommodation.

Responsibilities

Be at work on each scheduled day, on time and in uniform.
Count the revenue bank at the beginning of the shift to confirm the starting total.
Collect cash and/or validations and maintain cash security.
Make change and issue receipts or tickets for each transaction.
Calculate or recalculate amounts due from customer tickets and process transactions using the cash register.
Quote prices for parking services and explain charges to customers.
Give customers directions to locations in the city.
Complete lost-ticket forms when original tickets cannot be found.
Resolve customer complaints independently or with a supervisor’s assistance.
Answer the telephone promptly and courteously.
Keep the booth clean and pick up trash in the surrounding area.
Check that necessary work aids and supplies are stocked in the booth.
Reconcile the shift transaction log against the revenue bank on hand.
Compile collected revenue during the day when a predetermined amount has been reached.
Record amounts received and vehicle counts, including vehicles in, out, and remaining in the facility when applicable, and prepare a shift transaction report.
Perform other duties assigned by the supervisor.