Parking Cashier - Driving

Metropolis Technologies•New York, NY

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. The Parking Cashier provides customer service, receives payment for parking services, and helps facilitate traffic flow through the gate. The role involves processing transactions, handling and securing revenue, assisting customers, maintaining the booth and supplies, and preparing shift records. Employees at this location must be vaccinated against COVID-19 as a condition of employment, subject to valid medical or religious accommodation. The position pays $17.00 per hour plus tips.

Requirements

  • Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
  • Maintain a valid state-issued driver’s license with a current address and an acceptable driving record.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
  • Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
  • Ability to present information effectively in one-on-one and small-group situations to customers, clients, supervisors, and other employees.
  • Ability to follow detailed but standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Ability to use a clock (standard or military time), calculator (optional), or credit card machine to handle transactions.
  • Ability to maintain a pleasant and mannerly demeanor with the public and on the telephone, and respond effectively to customer problems or complaints.
  • Must meet the physical demands of the role, including regularly sitting, using hands to handle or feel objects, tools, or controls, and reaching with hands and arms; occasional walking; and close vision.
  • Vaccination against COVID-19 is required at this location, subject to valid medical or religious accommodation.

Responsibilities

  • Be at work on every scheduled day, on time and in uniform.
  • Count the revenue bank at the beginning of the shift to verify the starting total.
  • Collect cash and/or validations and maintain cash security.
  • Make change and issue receipts or tickets for each transaction.
  • Calculate or recalculate bills from customer tickets and determine transaction costs using time calculations and a cash register.
  • Quote prices for parking services and receive payment from customers.
  • Give customers directions to locations in the city.
  • Complete lost-ticket forms when original tickets cannot be located.
  • Resolve customer complaints independently or with a supervisor’s assistance.
  • Answer telephone calls promptly and courteously.
  • Keep the booth clean and pick up trash in the surrounding area.
  • Check that necessary work aids and supplies are available in the booth.
  • Verify shift transaction logs against the revenue bank on hand.
  • Compile collected revenue during the day after a predetermined amount has been reached.
  • Record amounts received and vehicle counts, including cars in and out and cars remaining in the facility when applicable, in a shift transaction report.
  • Perform other duties assigned by the supervisor.

Benefits

  • Eligible employees may participate in medical, dental, and vision plans; flexible spending accounts; long- and short-term disability; life insurance; accident insurance; a 401(k); and paid time off.
  • Tips in addition to the posted hourly rate.
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