Parking Attendant Harrisburg International Airport

Reimagined Parking•Lower Swatara Township, PA
•Onsite

About The Position

Reimagined Parking is seeking a Parking Attendant to support the day-to-day operations of its parking facility at Harrisburg International Airport. The role involves helping the facility operate smoothly while providing service that exceeds customer and client expectations. Depending on location needs, the attendant greets guests, directs traffic, issues or provides parking information, performs vehicle counts, and helps keep the facility clean and safe. The Parking Attendant works closely with teammates and operations leadership to meet cleanliness and safety standards. Work is performed outdoors for extended periods, potentially for the entire shift, in conditions that may include extreme heat and cold. The schedule varies and requires flexibility, including availability for nights, weekends, holidays, and special events.

Requirements

  • Be at least 18 years of age.
  • Have basic problem-solving skills and attention to detail.
  • Be able to follow safety procedures and report hazards.
  • Have excellent customer service and communication skills, including the ability to communicate verbally with guests.
  • Be able to work flexible schedules, including nights, weekends, holidays, and special events.
  • Successfully pass a background check in accordance with company policy and applicable laws.
  • Be authorized to work in the United States and provide documentation verifying eligibility, as required by the Department of Homeland Security.

Nice To Haves

  • Previous customer service experience.

Responsibilities

  • Greet arriving and departing guests in a friendly and courteous manner.
  • Direct incoming guests to available parking spaces and control traffic at entrances and exits as needed.
  • Perform vehicle counts throughout the shift to ensure the facility does not exceed available parking capacity.
  • Ensure vehicles are parked according to the lot layout, spacing, and site instructions.
  • Distribute parking validation instructions or signage information when applicable.
  • Adjust cones, barriers, and directional signage as needed.
  • Monitor pedestrian crossings and promote safe interaction between vehicles and pedestrians.
  • Assist guests who have forgotten where they parked.
  • Pick up litter, debris, or objects that could damage vehicles or create hazards.
  • Assist with seasonal tasks, including rain preparation, heat precautions, and storm readiness.
  • Respond respectfully to guest questions, problems, and concerns, and relay information to the Operations Manager or Shift Lead as necessary.
  • Immediately report accidents, incidents, and safety concerns to the Operations Manager or Shift Lead.
  • Follow established safety protocols and communicate professionally with guests, clients, and teammates.

Benefits

  • 10 days of paid time off for full-time employees.
  • 8 paid holidays for full-time employees.
  • Medical, dental, and vision coverage for full-time employees.
  • Company-paid basic life insurance and short-term disability coverage for full-time employees, with additional options for loved ones.
  • 401(k) plan with employer match and immediate vesting.
  • Employee Assistance Program with behavioral health care for employees and their family members.
  • Parental and caregiver leave for full-time employees.
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