Parking Lot Attendant - Fairbanks Airport
About The Position
The Lot Attendant supports day-to-day operations at the Fairbanks International Airport parking facility. The role performs a variety of tasks to keep the facility operating smoothly and deliver service that exceeds customer and client expectations. Depending on location needs, duties may include greeting guests, issuing tickets, completing car counts, and maintaining facility cleanliness. The Lot Attendant works with team members, the Operations Manager, and/or Shift Supervisor to maintain cleanliness and safety standards. The position is located at 6450 Airport Way in Fairbanks, Alaska. Full-time and part-time schedules are available; shifts vary and may include weekends, nights, holidays, and special events. Work takes place outdoors for extended periods, potentially for an entire shift, and employees may experience extreme heat and cold. Protection from weather may be provided, but not necessarily from temperature changes.
Requirements
- Be at least 18 years of age.
- Be able to work flexible schedules, including nights, weekends, holidays, and special events.
- Successfully pass a background check in accordance with company policy and applicable laws.
- Be authorized to work in the United States and provide documentation verifying eligibility as required by the Department of Homeland Security.
- Have basic problem-solving skills and attention to detail.
- Be able to follow safety procedures and report hazards.
- Have excellent customer service and communication skills.
- Be able to verbally communicate with guests.
- Be able to walk around the property for extended periods, sometimes for the entire shift.
- Be able to stand for extended periods, sometimes for the entire shift.
Nice To Haves
- Previous customer service experience.
Responsibilities
- Perform vehicle counts throughout the shift to ensure the garage does not exceed available spaces.
- Ensure vehicles are parked according to the lot layout, spacing, and site instructions.
- Distribute parking validation instructions or signage information when applicable.
- Adjust cones, barriers, and directional signage as needed.
- Control traffic at entrances and exits as needed.
- Monitor pedestrian crossings and support safe interactions between vehicles and pedestrians.
- Help guests who have forgotten where they parked.
- Pick up litter, debris, or objects that could damage vehicles or cause hazards.
- Assist with seasonal tasks such as rain preparation, snow removal, heat precautions, and storm readiness.
- Communicate respectfully with guests about questions, problems, and concerns, and relay information to the Operations Manager or Shift Lead as necessary.
- Immediately report accidents, incidents, or safety concerns to the Operations Manager or Shift Lead.
- Follow established safety protocols.
- Communicate professionally with guests, clients, and teammates.
Benefits
- Full-time employees: 10 days of paid time off and 8 paid holidays.
- Full-time employees: Medical, dental, and vision coverage.
- Full-time employees: Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones.
- Full-time employees: 401(k) plan with employer match and immediate vesting.
- Full-time employees: Employee Assistance Program providing behavioral health care for employees and family members.
- Full-time employees: Parental and caregiver leave.
- Part-time employees: 401(k) plan with employer match and immediate vesting.
- Part-time employees: Paid sick leave based on state laws and regulations.
- Part-time employees: Employee Assistance Program providing behavioral health care for employees and family members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
