Parking Ambassador - Fairbanks Airport
About The Position
The Parking Ambassador serves as a frontline representative for parking operations at Fairbanks International Airport. The role delivers customer service while helping ensure safe, efficient, and organized parking experiences for guests, tenants, and visitors. It is highly visible and customer-facing, and requires a friendly demeanor, strong communication skills, and the ability to assist patrons with parking-related needs. Shifts may vary, and the work is performed outdoors for extended periods, potentially for the entire shift, in conditions that may include extreme heat and cold. Weather protection may be provided, but not necessarily protection from temperature changes. The position requires candidates to be at least 18 years old, dependable, punctual, and professional in appearance and conduct. A high school diploma or equivalent is preferred. Candidates must pass a background check and be authorized to work in the United States, with documentation verifying eligibility as required by the Department of Homeland Security. Reimagined Parking participates in E-Verify. The job description notes that duties and responsibilities may change at any time with or without notice.
Requirements
- Strong customer service and interpersonal skills.
- Previous customer service, hospitality, or parking experience.
- Basic computer or mobile device proficiency.
- Ability to communicate clearly and courteously with diverse audiences.
- Ability to follow written and verbal instructions.
- Must be at least 18 years of age.
- Dependable, punctual, and professional in appearance and conduct.
- Must successfully pass a background check in accordance with company policy and applicable laws.
- Must be authorized to work in the United States and able to provide employment-eligibility documentation as required by the Department of Homeland Security.
- Ability to stand and walk for extended periods.
- Ability to work outdoors in varying weather conditions.
- Ability to lift up to 25 pounds if required.
- Availability to work flexible schedules, including evenings, weekends, and holidays.
Nice To Haves
- High school diploma or equivalent.
Responsibilities
- Provide a welcoming and professional experience to customers and visitors.
- Greet and assist patrons with parking directions, payment options, and general inquiries.
- Monitor parking areas for compliance with facility rules and regulations.
- Issue parking citations or warnings when necessary, following company policies.
- Respond promptly and courteously to customer concerns, complaints, and service requests.
- Assist with traffic flow during peak hours, special events, or emergencies.
- Perform basic facility checks, including checking signage visibility, cleanliness, and equipment functionality.
- Report hazards, incidents, and maintenance issues to management.
- Use parking systems or handheld devices as required.
- Maintain a clean, safe, and orderly parking environment.
- Represent the organization positively and professionally.
Benefits
- For full-time employees: 10 days of paid time off and 8 paid holidays.
- Medical, dental, and vision coverage for employees and their families.
- Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones.
- 401(k) plan with employer match and immediate vesting.
- Employee Assistance Program with behavioral health care for employees and family members.
- Parental and caregiver leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
