Parking Ambassador UAB Hospital ( Day shift )

Reimagined Parking • Birmingham, MI

9d • Onsite

About The Position

The Parking Ambassador is the frontline representative for parking operations at UAB Hospital, delivering customer service and helping ensure safe, efficient, and organized parking experiences for guests, tenants, and visitors. This visible, customer-facing role assists patrons with parking-related needs and requires a friendly demeanor and strong communication skills. Work is performed outdoors for extended periods, potentially for the entire shift, and employees may experience extreme heat and cold.

Requirements

• Must be at least 18 years of age.
• Strong customer service and interpersonal skills.
• Ability to communicate clearly and courteously with diverse audiences.
• Ability to follow written and verbal instructions.
• Dependable, punctual, and professional in appearance and conduct.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and provide documentation verifying eligibility as required by the Department of Homeland Security.

Nice To Haves

• Previous customer service, hospitality, or parking experience.
• Basic computer or mobile device proficiency.
• High school diploma or equivalent preferred.

Responsibilities

• Provide a welcoming and professional experience to all customers and visitors.
• Greet and assist patrons with parking directions, payment options, and general inquiries.
• Monitor parking areas for compliance with facility rules and regulations.
• Issue parking citations or warnings when necessary, following company policies.
• Respond promptly and courteously to customer concerns, complaints, and service requests.
• Assist with traffic flow during peak hours, special events, or emergencies.
• Perform basic facility checks, including checking signage visibility, cleanliness, and equipment functionality.
• Report hazards, incidents, or maintenance issues to management.
• Use parking systems or handheld devices as required.
• Maintain a clean, safe, and orderly parking environment.
• Represent the organization positively and professionally.

Benefits

• 10 days of paid time off and 8 paid holidays.
• Medical, dental, and vision coverage for employees and their families.
• Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones.
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program with behavioral health care for employees and family members.
• Parental and caregiver leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed