Overnight Hospital Parking Ambassador

Reimagined Parking • Miami, FL

8d • Onsite

About The Position

The Parking Ambassador is the frontline representative for parking operations at UHealth, located at 1400 NW 12th Ave in Miami, Florida. The role delivers customer service while supporting safe, efficient, and organized parking for guests, tenants, and visitors. It is a visible, customer-facing position requiring a friendly demeanor, clear communication, and assistance with parking-related needs. The position is full-time and pays $18 per hour plus tips. The schedule is 11 p.m. to 7 a.m.; shift days vary and may include weekends.

This location requires documentation of MMR, varicella, and hepatitis B vaccinations, and a flu shot is required before starting. Applicants are encouraged to bring vaccination documents to the interview. Candidates must pass a background check, be authorized to work in the United States, and provide eligibility documentation as required. Reimagined Parking participates in E-Verify.

Work is performed outdoors for extended periods, potentially for the entire shift, and employees may experience extreme heat or cold. Weather protection may be provided, but protection from temperature changes is not necessarily available. Duties and responsibilities may change with or without notice.

Requirements

• Must be at least 18 years of age.
• Strong customer service and interpersonal skills.
• Previous customer service, hospitality, or parking experience.
• Basic computer or mobile-device proficiency.
• Ability to communicate clearly and courteously with diverse audiences.
• Ability to follow written and verbal instructions.
• Dependable, punctual, and professional in appearance and conduct.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required.
• Must provide documentation of MMR, varicella, and hepatitis B vaccinations; a flu shot is required before starting.
• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying weather conditions.
• Ability to lift up to 25 pounds if required.
• Availability to work flexible schedules, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Provide a welcoming and professional experience to customers and visitors.
• Greet and assist patrons with parking directions, payment options, and general inquiries.
• Monitor parking areas for compliance with facility rules and regulations.
• Issue parking citations or warnings when necessary, following company policies.
• Respond promptly and courteously to customer concerns, complaints, or service requests.
• Assist with traffic flow during peak hours, special events, or emergencies.
• Perform basic facility checks, including checking signage visibility, cleanliness, and equipment functionality.
• Report hazards, incidents, or maintenance issues to management.
• Use parking systems or handheld devices as required.
• Maintain a clean, safe, and orderly parking environment.
• Represent the organization positively and professionally.

Benefits

• 10 days of paid time off for full-time employees.
• 8 paid holidays for full-time employees.
• Medical, dental, and vision coverage for full-time employees.
• Company-paid basic life insurance and short-term disability insurance for full-time employees, with additional options for loved ones.
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program providing behavioral health care for employees and family members.
• Parental and caregiver leave for full-time employees.
• Paid sick leave for part-time employees based on state laws and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed