Hospital Parking Ambassador

Reimagined Parking • Miami, FL

13d • Onsite

About The Position

The Parking Ambassador is the frontline representative for parking operations at UHealth, providing customer service and helping ensure a safe, efficient, and organized parking experience for guests, tenants, and visitors. The role involves assisting patrons with parking-related needs, monitoring parking areas, and maintaining a professional and welcoming presence. Work is performed outdoors for extended periods, potentially for the entire shift, in varying weather conditions, including extreme heat and cold. Shifts may vary. Applicants must provide documentation of MMR, Varicella, and Hepatitis B vaccinations when an offer is sent.

Requirements

• Must be at least 18 years of age.
• Must successfully pass a background check, in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security.
• Must provide documentation of MMR, Varicella, and Hepatitis B vaccinations when an offer is sent.
• Strong customer service and interpersonal skills.
• Basic computer or mobile device proficiency.
• Ability to communicate clearly and courteously with diverse audiences.
• Ability to follow written and verbal instructions.
• Dependable, punctual, and professional in appearance and conduct.
• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying weather conditions.
• Ability to lift up to 25 pounds if required.
• Availability to work flexible schedules, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous customer service, hospitality, or parking experience.

Responsibilities

• Provide a welcoming and professional experience to customers and visitors.
• Greet and assist patrons with parking directions, payment options, and general inquiries.
• Monitor parking areas for compliance with facility rules and regulations.
• Issue parking citations or warnings when necessary, following company policies.
• Respond promptly and courteously to customer concerns, complaints, and service requests.
• Assist with traffic flow during peak hours, special events, or emergencies.
• Perform basic facility checks, including checking signage visibility, cleanliness, and equipment functionality.
• Report hazards, incidents, or maintenance issues to management.
• Use parking systems or handheld devices as required.
• Maintain a clean, safe, and orderly parking environment.
• Represent the organization positively and professionally.

Benefits

• 10 days of paid time off and 8 paid holidays (full-time only).
• Medical, dental, and vision coverage for the employee and family (full-time only).
• Company-paid basic life and short-term disability insurance, with additional options available for loved ones (full-time only).
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program with behavioral health care for employees and family members.
• Parental and caregiver leave (full-time only).
• Paid sick leave based on state laws and regulations (part-time only).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED