Park Area Ambassador - MINORS ONLY

SeaWorld • Tampa, FL

1d

About The Position

The Park Area Ambassador helps maintain clean and safe park and restroom areas while providing exceptional guest service. The role includes operating and maintaining cleaning equipment, restocking supplies, monitoring facilities and pathways, and supporting safe crowd flow in stadiums. Ambassadors interact with guests, answer questions, direct guests to attractions, complete opening and closing procedures, and assist during park emergencies, including inclement weather.

Requirements

• Must be at least 16 years old.
• Strong team-player skills.
• Commitment to exceptional guest service.
• Strong communication, interpersonal, and multitasking skills.
• Ability to pass all necessary training.
• Ability to remain calm, troubleshoot, and make quick decisions in stressful situations.
• Ability to thrive in a fast-paced environment.
• Ability to stand and walk for the entire shift.
• Ability to climb ladders and stadium steps and navigate uneven surfaces.
• Ability to lift up to 50 lbs. and, with assistance, push or pull up to 300 lbs. on a cart.
• Ability to train on and properly use protective gear.
• Comfort working around water and animals.
• Ability to work indoors and outdoors in all weather conditions.
• Scheduling flexibility.

Nice To Haves

• Valid state driver's license.
• Bilingual skills.

Responsibilities

• Maintain cleanliness of restroom and park areas.
• Operate and maintain blow packs, pressure washers, vacuums, fire hoses, and other assigned equipment.
• Stock restroom supplies and maintain and organize the storage closet.
• Notify leadership of needed supplies.
• Report concerns or repair needs in restroom facilities.
• Sweep debris from pathways and scan the landscape for trash.
• Maintain hand-washing stations and change trash bags.
• Ensure safe and efficient line speed and crowd flow through stadiums.
• Interact with guests and answer their questions.
• Complete opening and closing procedures.
• Direct guests to attractions.
• Assist with park emergencies, including inclement weather.
• Perform other duties as assigned.

Benefits

• Free park admission.
• Discounts on park admission tickets and passes for family and friends.
• Discounts on food, merchandise, and other park purchases.
• Scholarship opportunities.
• Exclusive employee events and giveaways.
• Fun, fast-paced work environment and great teammates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed