Parent Resource Navigator
About The Position
The Parent Resource Navigator links America Works of Wisconsin, Inc. (AWWI) with the county child support agency and leads AWWI’s services for noncustodial parents. The role helps parents find employment, connect with needed support services, and strengthen their connection with their families. Services use a whole-family approach that considers children, child care, housing, transportation, and well-being, and builds on each family’s strengths. Clients are served onsite Monday through Friday, 8 a.m. to 5 p.m., with occasional evening community events. Success is measured by jobs retained, wage growth, and stronger families, with results used to improve services.
Requirements
- Experience in social services, case management, or community outreach.
- Ability to build relationships across agencies and deliver training.
- Ability to build trust with people who may be skeptical.
- Belief that every parent has something to contribute to their family.
- Comfort working in the community, including occasional evening events.
Nice To Haves
- Bachelor’s degree in social work, human services, or a related field preferred.
Responsibilities
- Serve as AWWI’s main contact with the county child support agency.
- Reach noncustodial parents at community events, resource fairs, and partner organizations.
- Work with a small caseload of parents to build on their strengths, find practical solutions, and help them move into work.
- Train child support agency staff and AWWI staff on each other’s programs.
- Track outreach and results for quarterly reporting.
Benefits
- Medical, dental, and vision insurance, paid pre-tax.
- 401(k) with employer matching after one year.
- Paid, structured training to learn the program, systems, and service approach.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
