Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD•Augusta, ME

About The Position

ConvenientMD is seeking a licensed Paramedic to work as an Urgent Care Technician. The role is a clinical team position focused on providing high-quality patient care in a fast-paced urgent care setting, working alongside medical providers and other healthcare professionals. The technician conducts patient triage, records vital signs and medical histories, assists with examinations, and prepares equipment and documentation for provider visits. The role performs diagnostic procedures and point-of-care testing, provides cardiac and airway support, and delivers wound care, immunizations, and medication administration in accordance with federal and state regulations. It also includes communicating with patients about inquiries, test results, and care plans; documenting care in electronic medical records; monitoring patients and reporting changes; maintaining clean, sterile, stocked equipment and workspaces; collaborating with the clinical team; and supporting the training of new team members. The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at other ConvenientMD locations within one hour of their primary clinic and travel within that distance for training shifts.

Requirements

  • High school diploma or GED.
  • Licensed Paramedic; nationally certified paramedic preferred.
  • Prior experience placing and monitoring IVs.
  • Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts three days per week for full-time employment, including at least four Saturday or Sunday shifts per month.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour’s travel distance from the primary clinic.
  • Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Effective written and verbal communication, collaboration, and teamwork skills.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

  • One to two years of patient triage experience in an urgent care or emergency department.
  • National paramedic certification.

Responsibilities

  • Conduct patient triage, take vital signs, document medical histories, and perform observational examinations.
  • Assist with patient examinations and prepare necessary equipment and documentation; support providers during testing and procedures.
  • Perform diagnostic procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
  • Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records documenting patient histories and treatment details.
  • Observe and report changes in patients’ conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
  • Maintain a stocked and sterile workspace to support clinic operations.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Discounts on hotels, travel, entertainment, restaurants, and other services and products.
  • Collaborative team environment that encourages professional growth.
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