Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD•Littleton, NH
•Onsite

About The Position

ConvenientMD is seeking a licensed paramedic, preferably nationally certified, to join its urgent care team as an Urgent Care Technician. This clinical team member provides patient care and triage, supports medical providers during examinations and procedures, performs diagnostic testing, and contributes to coordinated clinic operations. The role involves working 12-hour shifts, including scheduled weekend shifts, with flexibility to work nights and holidays. Travel may be required for training and, if needed, to other ConvenientMD clinics within a one-hour travel distance of the primary clinic.

Requirements

  • High school diploma or GED.
  • Licensed paramedic; national certification is preferred.
  • Prior experience placing and monitoring IVs.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR certifications, ACLS certifications, and online-only classes are not accepted.
  • Ability to work 12-hour shifts. Full-time schedules require three shifts per week and at least four Saturday or Sunday shifts per month; part-time schedules require two shifts per week and at least two Saturday or Sunday shifts per month; per diem schedules require four shifts per month, ideally one shift each week.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
  • Ability to travel for training shifts, which may be outside the primary clinic within a one-hour commute.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Proactive written and verbal communication skills, including the ability to raise concerns and communicate directly and professionally.
  • Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
  • Ability to collaborate effectively as part of a clinical team.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Compassionate, authentic, patient-focused approach.

Nice To Haves

  • One to two years of patient triage experience in an urgent care or emergency department.
  • National paramedic certification.

Responsibilities

  • Conduct patient triage, take vital signs, document medical histories, and perform observational examinations to identify immediate healthcare needs.
  • Assist with patient examinations by preparing equipment and documentation and supporting providers during testing and procedures.
  • Perform diagnostic procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care tests, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis testing.
  • Provide cardiac and airway care, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, documenting patient histories and treatment details.
  • Observe and report changes in patients' conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
  • Maintain a stocked and sterile workspace to support clinic operations.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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