Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD • Littleton, NH

8d • Onsite

About The Position

ConvenientMD is seeking a licensed paramedic to join its urgent care team as an Urgent Care Technician. The role provides clinical support to patients and medical providers in a collaborative, fast-paced setting. The technician performs triage, assists with examinations and procedures, conducts diagnostic testing, supports patient communication and documentation, maintains clinical equipment and workspaces, and coordinates care with the clinical team.

The role requires 12-hour shifts. Full-time team members work three shifts per week, including at least four weekend shifts per month. Part-time team members work two shifts per week, including at least two weekend shifts per month. Per diem team members work four shifts per month, ideally one per week. Flexibility to work nights, weekends, and holidays is required. The employee may need to work at three other ConvenientMD locations within an hour of the primary clinic and travel for training shifts within an hour of that clinic.

Requirements

• High school diploma or GED.
• Licensed paramedic; national certification is preferred.
• Prior experience placing and monitoring IVs.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts according to the applicable full-time, part-time, or per-diem schedule, including required weekend shifts.
• Flexibility to work nights, weekends, and holidays.
• If needed, ability to work at a minimum of three other ConvenientMD locations within a one-hour travel distance from the primary clinic.
• Ability to travel for training shifts within a one-hour commute of the primary clinic.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Effective written and verbal communication and ability to establish positive relationships with patients, team members, and organizational stakeholders.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, patient-focused, proactive, trustworthy, collaborative, and team-oriented approach.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• National paramedic certification.

Responsibilities

• Conduct patient triage by taking vital signs, documenting medical history, and performing observational examinations.
• Assist with patient exams by preparing equipment and documentation and supporting providers during testing and procedures.
• Perform diagnostic procedures and tests, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
• Perform point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
• Provide cardiac and airway support, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records, including patient histories and treatment details.
• Observe and report changes in patient conditions and take necessary action.
• Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
• Keep the workspace stocked and sterile to support clinic operations.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED