Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD • Exeter, NH

7d • Onsite

About The Position

ConvenientMD is seeking a licensed paramedic to join its urgent care team as an Urgent Care Technician. The position supports providers and delivers patient care in a collaborative, fast-paced clinical setting. Responsibilities include triage, assisting with examinations and procedures, performing diagnostic testing, providing cardiac and airway support, delivering wound care and immunizations, administering medications in accordance with federal and state regulations, documenting care, maintaining clinical equipment and supplies, and coordinating with the clinical team. The role also supports patient communication and the training of new team members.

The role requires 12-hour shifts. Full-time staff work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time and per-diem schedules are also described in the posting. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at other ConvenientMD locations within an hour of their primary clinic and travel for training shifts within an hour's commute.

Requirements

• High school diploma or GED.
• Licensed paramedic; national certification is preferred.
• Prior experience placing and monitoring IVs.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR certifications, ACLS certifications, and online-only classes are not accepted.
• Ability to work 12-hour shifts. Full-time schedule requires three shifts per week and at least four Saturday or Sunday shifts per month.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour's travel distance from the primary clinic.
• Ability to travel for training shifts within a one-hour commute of the primary clinic.
• Compassionate, authentic, and patient-focused approach.
• Strong written and verbal communication skills and willingness to raise concerns directly and professionally.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to build and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative and effective team player.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• National paramedic certification.
• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Conduct patient triage, take vital signs, document medical histories, and perform observational examinations.
• Prepare equipment and documentation for patient examinations and support providers during testing and procedures.
• Perform diagnostic procedures and testing, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
• Conduct point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
• Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Perform wound care assessments, administer immunizations, and administer medications in accordance with federal and state regulations.
• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records documenting patient histories and treatment details.
• Observe and report changes in patients' conditions and take necessary action.
• Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
• Maintain a stocked and sterile workspace to support clinic operations.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Welcome and support the training of new team members.
• Work 12-hour shifts and maintain flexibility for nights, weekends, holidays, other clinic locations, and training travel as required.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED