About The Position

ConvenientMD is seeking a dedicated, licensed Paramedic to work as an Urgent Care Technician. This clinical team member provides patient care and supports medical providers in a fast-paced urgent care environment, contributing to a collaborative team focused on improving patients’ healthcare experiences. The role includes triaging patients; assisting with examinations, testing, and procedures; performing diagnostic and point-of-care tests; providing cardiac and airway support; and delivering wound care, immunizations, and medication administration in accordance with applicable regulations. The Paramedic also engages with patients, documents care in electronic medical records, monitors and reports changes in patient condition, maintains clinic equipment and workspace, and supports coordination and training within the clinical team. Full-time availability requires three 12-hour shifts per week, including at least four weekend shifts per month. The posting also describes part-time and per-diem schedules. The role requires flexibility to work nights, weekends, and holidays, travel to training shifts within a one-hour commute, and, if needed, work at up to three other ConvenientMD locations within one hour of the primary clinic.

Requirements

  • High school diploma or GED.
  • Licensed paramedic; national certification is preferred.
  • Prior experience placing and monitoring IVs.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS certifications, and online-only classes are not accepted.
  • Ability to work the required 12-hour shifts for the selected employment schedule, including specified weekend shifts.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
  • Ability to travel for training shifts within a one-hour commute of the primary clinic.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Strong written and verbal communication, collaboration, teamwork, and patient-focused interpersonal skills.

Nice To Haves

  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Triage patients by taking vital signs, documenting medical history, and conducting observational examinations to identify immediate healthcare needs.
  • Assist with patient examinations, prepare equipment and documentation, and support providers during testing and procedures.
  • Perform diagnostic procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
  • Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, including patient histories and treatment details.
  • Observe and report changes in patients’ conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
  • Maintain a stocked and sterile workspace to support clinic operations.
  • Coordinate patient care and communicate patient information and updates with providers and other healthcare professionals.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • A $1,500 sign-on bonus.
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