About The Position

ConvenientMD is seeking a licensed Paramedic to work as an Urgent Care Technician, providing patient care in a fast-paced urgent care setting. The role works alongside medical providers and the clinical team to support high-quality, coordinated patient care and clinic operations. The technician conducts patient triage, assists with examinations and procedures, performs diagnostic testing, provides cardiac and airway support, and delivers wound care, immunizations, and medication administration in accordance with applicable regulations. The role also involves communicating with patients, maintaining electronic medical records, monitoring changes in patient condition, and keeping clinical equipment and workspaces clean, stocked, and sterile. The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Employees must be flexible to work nights, weekends, and holidays, travel to other nearby clinic locations when needed, and attend training shifts that may be outside their primary clinic. The listed hourly pay range is $24–$34, with a $1,500 sign-on bonus advertised in the job title.

Requirements

  • High school diploma or GED.
  • Licensed paramedic; nationally certified paramedic preferred.
  • Prior experience placing and monitoring IVs.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts. For full-time, three shifts per week and at least four Saturday or Sunday shifts per month are required.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within a one-hour travel distance from the primary clinic.
  • Ability to travel for training shifts within a one-hour commute of the primary clinic.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Strong written and verbal communication, collaboration, teamwork, patient focus, and ability to raise concerns proactively.

Nice To Haves

  • One to two years of patient triage experience in an urgent care or emergency department.
  • National paramedic certification.

Responsibilities

  • Conduct patient triage by taking vital signs, documenting medical history, and performing observational examinations.
  • Assist with patient examinations and prepare necessary equipment and documentation; support providers during testing and procedures.
  • Perform diagnostic procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
  • Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, documenting patient histories and treatment details.
  • Observe and report changes in patient conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
  • Maintain a stocked and sterile workspace to support clinic operations.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new clinic team members.
  • Work required 12-hour shifts, including the applicable weekend schedule, and be flexible to work nights, weekends, and holidays.
  • Travel to other ConvenientMD locations within one hour of the primary clinic when needed, and travel for training shifts that may be outside the primary clinic within a one-hour commute.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on hotels, travel, entertainment, restaurants, and other services and products.
  • Collaborative team environment that encourages professional growth.
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