Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD•Windham, NH

8d•Onsite

About The Position

ConvenientMD is seeking a licensed Paramedic to work as an Urgent Care Technician. The role is a vital member of the clinical team, providing patient care alongside medical providers in a fast-paced, collaborative urgent care environment. The technician triages patients, assists with examinations and procedures, performs diagnostic testing, provides specified clinical care, communicates with patients, maintains medical records and clinic equipment, and supports clinic operations and team coordination. The position requires availability for 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time employees work two shifts per week, including at least two Saturday or Sunday shifts per month. Per-diem employees work four shifts per month, ideally one shift each week. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at three or more other ConvenientMD locations within an hour of their primary clinic and travel within an hour for training shifts. Candidates must have a high school diploma or GED, be a licensed paramedic, and hold an accepted Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. Prior experience placing and monitoring IVs is required. The role also calls for patient-focused compassion, effective communication and collaboration, confidentiality, teamwork, and technical proficiency or the ability to learn the organization’s systems.

Requirements

High school diploma or GED.
Licensed paramedic; national certification is preferred.
Prior experience placing and monitoring IVs.
Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS, and online-only classes are not accepted in place of the required certification.
Ability to work 12-hour shifts according to the applicable full-time, part-time, or per-diem schedule, including required weekend shifts.
Flexibility to work nights, weekends, and holidays.
Ability, if needed, to work at a minimum of three other ConvenientMD locations within a one-hour travel distance from the primary clinic.
Ability to travel for training shifts within a one-hour commute of the primary clinic.
Ability to maintain patient confidentiality and handle patient information in accordance with HIPAA regulations.
Effective written and verbal communication, collaboration, and relationship-building skills.
Compassionate, authentic, patient-focused approach and ability to contribute to a welcoming, supportive team environment.
Proactive communication and ability to raise concerns as they arise.
Ability to work effectively as part of a team.
Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

National paramedic certification.
One to two years of patient triage experience in an urgent care or emergency department.
Experience with placing and monitoring IVs.

Responsibilities

Conduct patient triage by taking vital signs, documenting medical histories, and performing observational examinations.
Assist with patient examinations by preparing equipment and documentation and supporting providers during testing and procedures.
Perform diagnostic procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
Conduct point-of-care tests, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis testing.
Provide cardiac and airway care, including ECGs, AED use, nebulizer treatments, and oxygen administration.
Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
Maintain accurate electronic medical records, including patient histories and treatment details.
Observe and report changes in patients’ conditions and take necessary action.
Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
Keep the workspace stocked and sterile to support clinic operations.
Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
Welcome and support the training of new team clinic members.
Work required 12-hour shifts, including nights, weekends, and holidays as needed.
Travel to other ConvenientMD locations within the specified travel distance for coverage or training when needed.

Benefits

Urgent care services at no cost to team members and their families.
Health insurance coverage.
Dental insurance coverage.
Vision insurance coverage.
Company-paid short-term disability coverage.
Optional pet insurance.
401(k) match after one year of service.
Access to primary care, depending on location.
Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
Collaborative team environment that encourages professional growth.