Pantry Associate
About The Position
Reporting to the Associate Director Food & Dignity Services, the Food Pantry Associate is a crucial component to ensure proper function of the Food Pantry. This includes: Creating an environment in which clients feel dignity and respect, maintaining the cleanliness and inventory in the Pantry, and assisting in the supervision of volunteers in the Pantry program. Briefly interviewing all clients for any changes in their living conditions before being serviced, the Food Pantry Assistant must perform all his/her duties with the goal of insuring POTS’s Core Values (Community, Respect, Hospitality, Empowerment, and Justice) are upheld in the delivery of services.
Requirements
- Excellent customer service skills demonstrated through 1-3 years of experience
- Ability to manage a crowd
- Conversational to fluent in Spanish
- High School Diploma or equivalent
- General facility with computers
- Ability to lift up to 50 pounds
- Commitment to the mission and vision of POTS
Nice To Haves
- Experience with Salesforce
- Client interview or case management experience
- Experience in cooking/nutrition education
Responsibilities
- Ensure clients seeking emergency food receive the service in a dignified and efficient manner.
- Ensure all data is entered into Salesforce correctly and efficiently and that household data is kept up to date.
- Maintain the cleanliness of the pantry, keep the pantry stocked and manage Inventory.
- Provides constant supervision to volunteers to ensure the work flow is operating correctly
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
