Pandora Jewelry Sales Specialist, Springfield Town Center

REEDS Jewelers•Springfield, VA
•Onsite

About The Position

REEDS Jewelers is hiring a Pandora Jewelry Sales Specialist for its Pandora-branded boutique at Springfield Town Center. The specialist represents the Pandora brand, helps customers find meaningful jewelry, delivers memorable service, and contributes to a team-oriented, high-energy retail environment. The role focuses on personalized customer experiences, sales performance, product knowledge, clienteling, store events, merchandising, point-of-sale operations, and maintaining a clean, organized, and secure store. REEDS Jewelers is a family-run company that has operated since 1946 and emphasizes quality, personalized service, and ethical leadership.

Requirements

  • Retail or hospitality experience, preferably in jewelry or luxury sales.
  • Enthusiasm for the Pandora and REEDS brands.
  • Excellent communication and interpersonal skills.
  • Comfort working in a fast-paced, team-driven environment.
  • Availability to work a flexible schedule, including weekends, holidays, and evenings.
  • High school diploma or equivalent.
  • Legal authorization to work in the United States.

Nice To Haves

  • Jewelry product knowledge or GIA coursework.
  • Passion for storytelling, personal expression, and client connections.

Responsibilities

  • Provide exceptional service throughout the customer journey.
  • Create personalized shopping experiences and build lasting client relationships.
  • Educate clients about Pandora products and the brand story.
  • Maintain a polished, welcoming, and engaging presence on the sales floor.
  • Achieve and exceed personal and team sales goals.
  • Stay informed about product knowledge, promotions, and visual standards.
  • Drive repeat business through clienteling and follow-up strategies.
  • Support store events and promotional activities.
  • Assist with merchandising and maintaining visual standards.
  • Operate point-of-sale systems accurately and efficiently.
  • Maintain cleanliness and organization in the front and back of house.
  • Follow store policies and security procedures.

Benefits

  • Comprehensive compensation program
  • Merchandise discounts
  • 401(k)
  • Paid time off
  • Full-time team members are eligible for health, dental, life, and LTD insurance, and more
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