Pandora Jewelry Sales Specialist, Patrick Henry Mall

REEDS Jewelers • Newport News, VA

5d • Onsite

About The Position

REEDS Jewelers is hiring a Pandora Jewelry Sales Specialist for its Pandora-branded boutique at Patrick Henry Mall. REEDS is a family-run company established in 1946 and is known for quality, personalized service, and ethical leadership in jewelry and luxury retail. The role focuses on helping customers find meaningful jewelry, creating memorable shopping experiences, and contributing to a team-oriented, high-energy retail environment.

The specialist provides personalized customer service, builds lasting client relationships, shares knowledge of Pandora products and the brand, and supports sales goals and repeat business. The position also assists with merchandising, store presentation, point-of-sale operations, cleanliness, organization, and adherence to store policies and security procedures.

REEDS offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for full-time and part-time positions. Full-time team members are also eligible for a benefits program that includes health, dental, life, and LTD insurance. REEDS is an Equal Opportunity Employer and provides a smoke- and drug-free environment.

Requirements

• Retail or hospitality experience, preferably in jewelry or luxury sales.
• Enthusiasm for the Pandora and REEDS brands.
• Excellent communication and interpersonal skills.
• Comfort working in a fast-paced, team-driven environment.
• Availability to work a flexible schedule, including weekends, holidays, and evenings.
• High school diploma or equivalent.
• Legal authorization to work in the U.S.

Nice To Haves

• Jewelry product knowledge or GIA coursework.
• Passion for storytelling, personal expression, and client connections.

Responsibilities

• Provide exceptional service throughout the customer journey.
• Create personalized shopping experiences and build lasting client relationships.
• Educate clients about Pandora's products and brand story.
• Maintain a polished, welcoming, and engaging presence on the sales floor.
• Achieve and exceed personal and team sales goals.
• Stay informed about product knowledge, promotions, and visual standards.
• Drive repeat business through clienteling and follow-up strategies.
• Support store events and promotional activities.
• Assist with merchandising and maintaining visual standards.
• Operate POS systems accurately and efficiently.
• Maintain cleanliness and organization in front- and back-of-house areas.
• Follow store policies and security procedures.

Benefits

• Comprehensive compensation program
• Merchandise discounts
• 401(k)
• Paid time off
• Full-time team members may be eligible for health, dental, life, and LTD insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED