Jewelry/Sales Specialist

Kroger•Kirkland, WA

12d

About The Position

Fred Meyer Jewelers is seeking a sales professional who helps customers celebrate meaningful moments through an approachable, special, and lasting fine-jewelry experience. The role focuses on achieving personal sales targets, making merchandise relevant and accessible, and creating an uplifting shopping experience. Training is provided in sales techniques, product knowledge, and other skills. The specialist is expected to demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
At least 18 years of age.
Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
Goal-oriented, sales-driven, and passionate about succeeding.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Previous sales, retail, and/or jewelry experience.

Responsibilities

Model and encourage Customer 1st behavior and excellent customer service.
Achieve personal sales targets, including targets for credit applications and protection-plan attachment rates.
Promote Diamond Parties and special events to customers.
Work with teammates toward store goals and contribute to a positive, supportive working atmosphere.
Build lasting customer connections through clienteling.
Present merchandise and explain product knowledge, features, and benefits.
Advise customers on jewelry and gem quality, cuts, and value, and assist with selecting mountings or settings.
Attend required monthly meetings.
Operate the point-of-sale system, accept payments, and obtain credit authorizations.
Inspect and clean customers' jewelry.
Provide estimates for jewelry and watch repairs.
Replace watch batteries and adjust watch bands.
Follow receiving and processing procedures.
Display merchandise and promotional materials according to corporate merchandising plans.
Perform store opening and closing procedures as outlined in the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming, cleaning display surfaces and merchandise, and washing windows.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Participate in inventory processes and complete case counts.
Maintain flexibility to work any shift, including weekends, holidays, and overtime.