JEWELRY/SALES SPECIALIST

The Kroger Co.•Wilsonville, OR

About The Position

Fred Meyer Jewelers sales professionals create an approachable, special, and lasting fine jewelry experience. They help customers celebrate meaningful moments, make jewelry products relevant and accessible, and achieve personal sales targets. The company provides training in sales techniques, product knowledge, and skills to support success and a refreshing, uplifting shopping experience. The role demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of self and others. The position includes customer service and sales, jewelry and watch services, point-of-sale transactions, merchandising, store operations, inventory participation, and maintaining a safe and clean location. Flexibility to work any shift, including weekends, holidays, and overtime, is required. Essential functions must be performed with or without reasonable accommodation.

Requirements

High school diploma or general education degree (GED).
At least 18 years of age.
Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
Goal-oriented, sales-driven, and passionate about succeeding.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Previous sales, retail, and/or jewelry experience.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Achieve personal sales targets, including credit applications and protection plan attachment rates.
Promote Diamond Parties and special events to customers.
Work with teammates toward store goals, support one another, and contribute to a positive working atmosphere and team performance.
Build lasting emotional connections with customers through clienteling.
Provide customers with product knowledge, features, and benefits when presenting merchandise.
Advise customers on jewelry and gem quality, cuts, and value, and assist with selecting mountings or settings.
Attend required monthly meetings.
Operate the point-of-sale system, take payments, and obtain credit authorization.
Inspect and clean customers' jewelry.
Provide estimates for jewelry and watch repairs.
Replace watch batteries and adjust watch bands.
Follow receiving and processing procedures.
Display merchandise and promotional materials according to corporate merchandising plans.
Perform store opening and closing procedures outlined in the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming, cleaning display surfaces and merchandise, and washing windows.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Participate in inventory and complete case counts.
Maintain flexibility to work any shift, including weekends, holidays, and overtime.