Jewelry/Sales Specialist

Kroger•Kennewick, WA

12d

About The Position

Fred Meyer Jewelers is seeking welcoming, friendly, understanding, caring, dynamic, driven, and creative sales professionals who believe their work contributes to an ideal customer experience. Sales professionals achieve personal sales targets by helping customers celebrate meaningful moments through an approachable, special, and lasting fine jewelry experience. They engage customers to make products relevant, exciting, and accessible, and receive training in sales techniques, product knowledge, and skills to support success and create a refreshing, uplifting shopping experience. The role also requires demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of self and others.

Requirements

High school diploma or general education degree (GED).
Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
Goal-oriented and sales-driven, with a passion to succeed.
At least 18 years of age.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Previous sales, retail, and/or jewelry experience.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Achieve personal sales targets, including targets for credit applications and protection plan attachment rates.
Promote Diamond Parties and special events with every customer.
Work with teammates toward store goals, support one another, and contribute to a positive working atmosphere and team performance.
Build lifelong emotional connections with customers through clienteling.
Provide product knowledge, features, and benefits when presenting merchandise.
Advise customers about the quality, cuts, and value of jewelry and gems, and assist with selecting gem mountings and settings.
Attend required monthly meetings.
Operate the point-of-sale system and take payments or obtain credit authorizations.
Inspect and clean customers' jewelry.
Provide estimates for jewelry and watch repairs.
Replace watch batteries and adjust watch bands.
Follow receiving and processing procedures.
Display merchandise and promotional materials according to corporate merchandising plans.
Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming carpets, cleaning display surfaces and merchandise, and washing windows.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Participate in inventory and complete case counts.
Maintain flexibility to work any shift, including weekends, holidays, and overtime.