Jewelry/Sales Specialist

Kroger•Kent, WA

11d

About The Position

Fred Meyer Jewelers sales professionals create an approachable, special, and lasting fine jewelry experience. They engage customers to make products relevant, exciting, and accessible, and achieve personal sales targets by helping customers celebrate meaningful moments. The company provides training in sales techniques, product knowledge, and skills to support success and create a refreshing, uplifting shopping experience. Associates are expected to demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of themselves and others.

Requirements

High school diploma or general education degree (GED).
Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
Goal-oriented, sales-driven, and passionate about succeeding.
At least 18 years of age.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.

Nice To Haves

Previous sales, retail, and/or jewelry experience.

Responsibilities

Model Customer 1st behavior and provide excellent customer service while encouraging teammates to do the same.
Achieve personal sales targets, including targets related to credit applications and protection plan attachment rates.
Promote Diamond Parties and special events to every customer.
Work with teammates toward store goals, contributing to a positive working atmosphere and team performance.
Build lasting emotional connections with customers through clienteling.
Provide product knowledge, features, and benefits when presenting merchandise.
Advise customers on the quality, cuts, and value of jewelry and gems, and help select mountings or settings.
Attend required monthly meetings.
Operate the point-of-sale system, take payments, and obtain credit authorization.
Inspect and clean customers' jewelry.
Provide estimates for jewelry and watch repairs.
Replace watch batteries and adjust watch bands.
Follow receiving and processing procedures.
Display merchandise and promotional materials according to corporate merchandising plans.
Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming, cleaning display surfaces and merchandise, and washing windows.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Participate in inventory processes and complete case counts.
Maintain flexibility to work any shift, including weekends, holidays, and overtime.
Perform the essential functions of the position with or without reasonable accommodation.