Jewelry/Sales Specialist

Kroger•Tillamook, OR

About The Position

Fred Meyer Jewelers is seeking welcoming, friendly, understanding, caring, dynamic, driven, and creative sales professionals who believe their work helps create an ideal customer experience. The Jewelry/Sales Specialist achieves personal sales targets by helping customers celebrate meaningful moments through an approachable, special, and lasting fine jewelry experience. The role engages customers to make products relevant, exciting, and accessible, and contributes to a refreshing and uplifting shopping experience. Training is provided in sales techniques, product knowledge, and skills. Employees are expected to demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of themselves and others.

Requirements

High school diploma or GED.
Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
Goal-oriented and sales-driven, with a passion to succeed.
At least 18 years of age.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Previous sales, retail, and/or jewelry experience.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Achieve personal sales targets, including targets for credit applications and protection plan attachment rates.
Promote Diamond Parties and special events to every customer.
Work with teammates toward store goals, foster a positive working atmosphere, and support team performance.
Build lasting emotional connections with customers through clienteling.
Present merchandise and explain product knowledge, features, and benefits.
Advise customers on the quality, cuts, and value of jewelry and gems, and assist with selecting gem mountings and settings.
Attend required monthly meetings.
Operate the point-of-sale system, accept payments, and obtain credit authorizations.
Inspect and clean customers’ jewelry.
Provide estimates for jewelry and watch repairs.
Replace watch batteries and adjust watch bands.
Follow receiving and processing procedures.
Display merchandise and promotional materials according to corporate merchandising plans.
Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming, cleaning display surfaces and merchandise, and washing windows.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Participate in inventory and complete case counts.
Maintain flexibility to work any shift, including weekends, holidays, and overtime.