JEWELRY/SALES SPECIALIST

The Kroger Co.•Kennewick, WA

12d

About The Position

Fred Meyer Jewelers sales professionals provide an approachable, special, and lasting fine jewelry experience. They help customers celebrate meaningful moments, create interest in the company’s products, and achieve personal sales targets. The company provides training in sales techniques, product knowledge, and skills to support success and create a refreshing, uplifting shopping experience. Employees are expected to demonstrate respect, honesty, integrity, diversity, inclusion, and safety of themselves and others.

Requirements

High school diploma or GED.
At least 18 years of age.
Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience.
Goal-oriented, sales-driven, and passionate about succeeding.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.

Nice To Haves

Previous sales, retail, and/or jewelry experience.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Achieve personal sales targets, including goals for credit applications and protection plan attachment rates.
Promote Diamond Parties and special events to every customer.
Work with teammates toward store goals, support colleagues, and contribute to a positive working atmosphere and team performance.
Build lasting emotional connections with customers through clienteling.
Present merchandise and explain product knowledge, features, and benefits.
Advise customers about jewelry and gem quality, cuts, and value, and assist with selecting gem mountings or settings.
Attend required monthly meetings.
Operate the point-of-sale system, take payments, and obtain credit authorization.
Inspect and clean customers’ jewelry.
Provide estimates for jewelry and watch repairs.
Replace watch batteries and adjust watch bands.
Follow receiving and processing procedures.
Display merchandise and promotional materials according to corporate merchandising plans.
Perform business opening and closing procedures according to the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming carpets and cleaning display surfaces, merchandise, and windows.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Participate in inventory and complete case counts.
Maintain flexibility to work any shift, including weekends, holidays, and overtime.
Perform the essential functions of the position with or without reasonable accommodation.