PAL Supervisor

DePelchin Children’s Center•Houston, TX

12d

About The Position

The Preparation for Adult Living (PAL) Supervisor provides leadership, supervision, and operational oversight for the PAL program through a hope-centered approach. The position supervises PAL staff and ensures youth and young adults receive counseling, life-skills training, guidance, and transitional support as they prepare for adulthood and independent living. The supervisor manages referrals, assignments, documentation, program performance, and service delivery while collaborating with youth, caregivers, staff, providers, contractors, and community partners. The position is based in Region 6a and/or 6b, with specific work locations to be assigned as staffing plans are finalized. Work settings include offices, community settings, client homes, and provider settings. The schedule range is Monday through Friday, 7:00 a.m. to 7:00 p.m., with on-call availability as needed. Frequent travel is required, and reliable transportation is required.

Requirements

Bachelor’s degree required; relevant experience may be considered in lieu of the education requirement.
At least five years of experience in the child welfare field, including PAL, Local Permanency Services (LPS), Foster Care, Conservatorship, or Family-Based Services.
At least three years of supervisory or management experience leading staff, overseeing case workers, or overseeing supervisory units.
Strong leadership, coaching, and team-building skills, including the ability to foster hope-centered practices, recognize strengths, and guide staff toward improved outcomes.
Excellent verbal and written communication skills and the ability to work with diverse individuals.
Strong organizational, planning, prioritization, and attention-to-detail skills, including the ability to manage multiple programs, responsibilities, and deadlines.
Strong critical-thinking, assessment, and problem-solving skills.
Ability to work independently while fostering collaboration across departments.
Proficiency with Microsoft Windows, web-based applications, case management systems, and online research and search tools.
Ability to maintain strict confidentiality and appropriately safeguard client and agency information.
Reliable transportation required.

Responsibilities

Supervise, coach, and develop PAL staff using a hope-centered approach that promotes strengths, accountability, and professional growth.
Manage PAL program operations, including referrals, assignments, caseloads, and daily service delivery.
Ensure youth and young adults receive life-skills training, counseling, guidance, and support to promote hope, confidence, resilience, independence, and preparation for adulthood.
Support youth and young adults in identifying goals and pathways related to education, employment, housing, financial stability, healthy relationships, and community connections.
Ensure youth voice, choice, strengths, and future goals are incorporated into service planning and decision-making.
Provide consultation on complex cases, transition plans, and service barriers, using available resources and solution-focused approaches.
Monitor PAL services, contracts, provider performance, and case documentation to ensure quality, compliance, timely service delivery, and accurate records.
Coordinate youth conferences, experiential activities, and other PAL events that promote connection, personal growth, life skills, and preparation for adulthood.
Review and analyze program data, service outcomes, and participant feedback to identify successes, trends, service gaps, and opportunities for improvement.
Develop training, resources, tools, and guidance for staff, youth, caregivers, community partners, and consistent program operations.
Build and maintain partnerships that connect youth and young adults with educational, employment, housing, financial, community, and other supportive resources.
Respond to concerns, critical incidents, and service barriers with urgency, empathy, professionalism, and a solution-focused approach.
Promote youth-centered, trauma-informed, culturally responsive, equitable, and hope-centered practices throughout the PAL program.