Full Time Package Dispatch Supervisor
About The Position
This position analyzes and plans a center’s daily package dispatch to support timely, efficient dispatch service performance. It reviews prior dispatch results and operational data to maximize service performance, streamline routes, and manage the center’s dispatch systems and processes. The role tracks route modifications, including new streets and customers, and oversees load modifications to improve service and reduce costs. It develops, updates, and monitors dispatch processes and plans using trend and production report data to adjust routes and distribute work evenly. It also supports improvements to dispatch operations through adoption of new technology and monitoring dispatch planning system functionality. The supervisor directly supervises Part-time Planning & Dispatch Supervisors. The schedule is Tuesday through Saturday, 2:00 a.m. to 12:00 p.m. Days and hours may vary based on operational needs and the manager’s instructions. The employee must currently reside in the same geographic location as the job or be willing to relocate promptly. A bachelor’s degree or international equivalent is preferred. Applicants must meet the stated U.S. work-authorization criteria.
Requirements
- Must currently reside in the same geographic location as the job or be willing to relocate promptly.
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Nice To Haves
- Bachelor’s degree or international equivalent.
Responsibilities
- Analyze prior-day production reports and weekly trends to incorporate improvements into future plans.
- Analyze operational data, including stop and volume trends, missed pieces, and cost per piece, to identify dispatch trends and develop plans that maximize results.
- Manage the center’s dispatch systems and processes.
- Record route modifications, such as new streets and customers, to keep plans up to date.
- Oversee load modifications to improve service and reduce costs.
- Develop, update, and monitor dispatch processes and plans using trend and production report data.
- Adjust routes and distribute work evenly.
- Promote implementation of new technology and monitor dispatch planning system functionality.
- Determine employee training needs and create continuous development plans.
- Provide feedback and support.
- Conduct performance evaluations and resolve individual and group performance issues.
- Support a collaborative work environment through continuous communication and relationship building.
- Directly supervise Part-time Planning & Dispatch Supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
