Package Consultant 2

Infosys•Irving, TX

About The Position

The Package Consultant 2 will support ERP package customization and implementation, from requirements gathering and solution design through development, integration, performance assessment, documentation, and user training. The role involves working with business stakeholders to validate specifications against business objectives and ERP capabilities, customizing ERP modules, developing and maintaining application features, and supporting reliable data exchange between ERP systems and other applications. This position is part of Infosys’s Enterprise Application Integration Services (EAIS) unit, which provides consulting services and supports business application integration, implementations, production support, and product development. The role focuses on PEGA application development and delivery, including PRPC application design, workflows, case management, user interface modernization, integrations, testing, and deployment. The consultant will work with cross-functional teams and client stakeholders, and may need to relocate and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys states it cannot provide immigration sponsorship for this role now or in the future.

Requirements

  • Experience in software development, enhancement, and production support.
  • Experience in PEGA application development and delivery.
  • Experience in PEGA PRPC application design, case management, workflows, data transforms, activities, agents, report definitions, integrations, and deployment practices.
  • Experience leading development teams and delivering user stories within Agile/Scrum or SAFe delivery models.
  • Experience with PEGA UI modernization and portal development using UI Kit, Theme Cosmos, Constellation, HTML, JavaScript, and custom CSS.
  • Experience with enterprise integrations, including REST, SOAP, JMS, Kafka, SQL services, BIX, and external APIs.
  • Experience performing code reviews and ensuring adherence to PEGA guardrails and enterprise standards.
  • Experience with automated testing, unit testing, SIT, UAT support, regression testing, and release validation.
  • Analytical, troubleshooting, problem-solving, communication, and stakeholder-management skills.
  • Ability to work independently and collaboratively across distributed teams and multiple delivery workstreams.
  • PEGA Certified System Architect (CSA).
  • PEGA Certified Senior System Architect (CSSA).
  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
  • Authorization to work for any employer in the United States without employer-based visa sponsorship.

Nice To Haves

  • Ability to work in a global delivery model.

Responsibilities

  • Participate in requirements gathering with stakeholders across business units and help validate specifications for alignment with business objectives and ERP capabilities.
  • Contribute to solution architecture design by customizing ERP package modules and features based on detailed business requirements.
  • Develop and integrate features into existing applications, conduct code reviews, and maintain the codebase for stability and compliance.
  • Configure interfaces and execute ETL processes to support system integration and consistent data flow between ERP and other applications.
  • Assess ERP system performance and identify enhancement opportunities.
  • Ensure ERP customizations comply with security measures and regulatory standards.
  • Document ERP customizations and deliver user training to support knowledge transfer.
  • Lead development teams and deliver user stories using Agile/Scrum or SAFe delivery models.
  • Develop and deliver PEGA applications, including PRPC designs, case management, workflows, data transforms, activities, agents, report definitions, integrations, and deployments.
  • Modernize PEGA user interfaces and develop portals using applicable frameworks and technologies.
  • Perform code reviews and ensure adherence to PEGA guardrails and enterprise standards.
  • Support automated and unit testing, system integration testing (SIT), user acceptance testing (UAT), regression testing, and release validation.
  • Troubleshoot issues and collaborate independently and across distributed teams and delivery workstreams.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability coverage.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
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