P & C Account Manager

Alera Group•UNAVAILABLE, UNAVAILABLE

1d•Hybrid

About The Position

The P&C Account Manager supports Alera Group’s Property & Casualty team by managing an assigned book of business and building trusted client relationships. The role oversees renewals, endorsements, policy changes, cancellations, and new-business onboarding; evaluates client exposures and coverage needs; and coordinates responsive, accurate account service. The Account Manager works with clients, carriers, underwriters, and vendor partners, supports underwriting and risk-management activities, maintains compliant and accurate account documentation, and identifies opportunities to expand client relationships through additional insurance and risk-management solutions. The position is hybrid, combining in-office and remote work based on business needs and manager expectations. Occasional travel may be required for office implementations, training, and project-team collaboration.

Requirements

High school diploma or equivalent.
3 to 5+ years of experience in a Property & Casualty insurance agency, brokerage, underwriting, or related environment.
Previous leadership, supervisory, or account-management experience.
Strong knowledge of Property & Casualty insurance coverages, policy forms, rating concepts, and loss analysis.
Excellent communication, organizational, and relationship-building skills.
Proficiency with Microsoft Office applications.
Experience with agency management systems such as Applied Epic, AMS360, PL Rater, or similar platforms.
Active Property & Casualty Insurance License.

Nice To Haves

College degree.
Experience supporting construction, pest control, or specialized commercial accounts.
Experience working directly with carrier partners and underwriting teams.
Professional designation such as CIC, CPCU, CRM, or similar.
Experience identifying growth opportunities within existing client relationships.

Responsibilities

Manage an assigned book of business, including renewals, endorsements, policy changes, cancellations, and new-business onboarding.
Build and maintain relationships with clients, carriers, underwriters, and vendor partners to support account retention and service excellence.
Evaluate client exposures and coverage needs while supporting underwriting and risk-management activities.
Coordinate day-to-day account servicing to provide timely, accurate, and responsive client support.
Ensure compliance with agency procedures, carrier requirements, and applicable state and federal insurance regulations.
Identify opportunities to strengthen client relationships through cross-selling, up-selling, and additional risk-management solutions.
Maintain accurate client information and documentation in agency management systems and related platforms.
Stay current on industry trends, carrier products, market conditions, and regulatory developments.