Overnight Valet

Ace Careers Website•Riverside, CA

11h

About The Position

At Ace Parking, the Overnight Valet provides safe, efficient vehicle parking and retrieval while delivering outstanding guest service. The role includes welcoming guests, explaining parking procedures and fees, addressing questions or concerns professionally, and coordinating with team members to support efficient service. The valet securely stores vehicle keys, follows company policies and safety guidelines, maintains the cleanliness and organization of the parking area, and helps guests with tasks such as carrying bags or providing directions. The position also involves accurately collecting parking fees, managing parking spaces to maximize revenue, and promptly reporting maintenance or equipment issues. Compensation is $17.00–$18.00 per hour plus tips.

Requirements

High school diploma or GED.
Excellent communication and interpersonal skills.
Strong sense of accountability and responsibility.
Ability to work effectively in a team environment.
Exceptional customer service skills.
Reliable and friendly, with the ability to create a lasting impression.
Physical ability to move quickly and lift items weighing up to 50 lbs.

Nice To Haves

Previous valet or customer service experience.

Responsibilities

Promptly and safely park and retrieve vehicles according to company policies and procedures.
Ensure vehicle keys are securely stored and follow company safety guidelines.
Greet guests warmly and professionally.
Explain parking procedures and fees to guests.
Respond to guest questions or concerns calmly and professionally.
Coordinate with team members to provide efficient service.
Support coworkers during busy periods and foster a collaborative team environment.
Provide prompt, courteous customer service and help guests with parking needs, bags, or directions.
Keep the parking lot and surrounding areas clean and organized, including clearing debris and trash.
Manage parking spaces efficiently and ensure parking fees are collected accurately.
Promptly report maintenance issues or equipment malfunctions.