Overnight Valet Supervisor

VPNE•West Palm Beach, FL

About The Position

The Overnight Valet Supervisor helps lead valet operations and supports an enthusiastic team in delivering safe, efficient, and exceptional guest service. The supervisor helps ensure appropriate staffing, addresses escalated operational needs, and creates a positive, professional environment for team members and guests. The schedule is Friday and Saturday, 11 p.m. to 7 a.m.

Requirements

  • Proficient in spoken and written English.
  • Friendly and outgoing, with an ability to smile during customer interactions.
  • Upbeat personality, willingness to go the extra mile, and strong work ethic.
  • Maintain uniform standards while on the job premises.
  • Ability to run and move quickly.
  • Ability to organize cars efficiently.
  • Ability to stand for long periods.
  • Ability to safely operate vehicles and pass a driving test.
  • Ability to lift at least 50 pounds.
  • At least 18 years of age.
  • Valid driver's license in state of residency.
  • Ability to pass a criminal background check and RMV check.
  • Ability to build relationships with customers.
  • Organized.
  • Clean driving record deemed insurable by VPNE's current insurance provider.

Nice To Haves

  • Prior supervisory experience preferred.

Responsibilities

  • Ensure team members and guests are safe at all times.
  • Operate vehicles safely when needed to minimize the potential for accidents.
  • Oversee the tracking of keys and vehicles throughout the garage.
  • Ensure team members provide exceptional guest experiences by smiling, greeting, and helping guests as they enter the garage.
  • Maintain garage organization.
  • Set an upbeat tone and create a positive environment for team members and customers.
  • Remind team members to use approved language.
  • Communicate the shift's organizational plan to coworkers.
  • Set an example by maintaining a sharp appearance and helping team members adhere to uniform guidelines.
  • Oversee team members to maintain a professional work area.
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