Overnight Valet Services Agent

Crescent Careers•Honolulu, HI

16d

About The Position

Crescent Hotels & Resorts is seeking a hospitality-driven Overnight Valet Services Agent to join its Guest Services team and help create exceptional arrival and departure experiences. The role combines valet, bell, and door attendant responsibilities, with team members rotating between service areas according to operational needs. The position requires professional, friendly, and attentive service, including safe vehicle handling, luggage assistance, guest directions, and support for restaurant valet operations.

Requirements

Strong customer service and communication skills.
Professional, friendly, and polished demeanor.
Valid driver’s license with a clean driving record, required for valet duties.
Ability to stand, walk, and remain active for extended periods.
Ability to lift, carry, and transport luggage and guest items weighing up to 50 lbs.
Comfort working indoors and outdoors in all weather conditions.
Flexible availability, including nights, weekends, and holidays.
Ability to work efficiently in a high-volume, fast-paced environment.
Team-oriented mindset and willingness to assist in multiple service areas.

Nice To Haves

Ability to safely operate both automatic and manual transmission vehicles.

Responsibilities

Greet guests upon arrival and departure.
Park and retrieve guest vehicles safely and efficiently.
Assist guests with luggage and personal belongings.
Open doors and provide directional assistance as needed.
Maintain a professional appearance and positive attitude.
Provide information about hotel amenities and local attractions.
Maintain cleanliness and organization of work areas.
Communicate effectively with team members and management.
Follow all safety and vehicle-handling procedures.
Support restaurant valet operations.
Rotate among valet, bell, and door attendant responsibilities based on operational needs.

Benefits

Highly competitive wages of $16.00–$20.00 per hour.
Shared tip pool program.
Eligible for automatic gratuities.
Benefit plan for eligible associates and family members.
401(k) matching program for eligible associates.
Flexible scheduling.
Discounts at Crescent-managed properties in North America for associates and family members.
Hotel room discounts at Marriott brand properties worldwide.
Health and wellness programs.
Learning and development opportunities.