(USA) Overnight Stocking Coach

Wal-Mart Stores East•Norfolk, VA
•Onsite

About The Position

The Overnight Stocking Coach leads and develops associates while overseeing store operations in a designated business area. The role supports customer service, merchandising, inventory flow, operational execution, sales and profit goals, and compliance with company policies. The Coach hires, trains, mentors, supervises, and recognizes associates; sets expectations; promotes a sense of belonging; and supports staffing and company growth. The position also coordinates assignments and initiatives with key stakeholders, communicates business objectives, identifies improvement opportunities, and adapts to change. The role models Walmart’s values and standards of ethics and integrity, supports continuous learning and new technology, and aims to deliver results while putting customers first. The position is based at 7530 Tidewater Drive, Norfolk, Virginia. The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses and possible additional compensation based on location, complex structure, or applicable state pay differentials. Walmart offers a range of health, financial, paid-time-off, education, and other benefits; eligibility and amounts may depend on job classification and length of employment.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • At facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms authorized training.
  • At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and actively listen to associates; tour the store and provide feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
  • Model customer service standards and support customer service initiatives, resolve customer needs and complaints, and develop action plans to address deficiencies.
  • Oversee financial performance and sales in the designated store area, including reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to reduce shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and supervise associates; communicate expectations and support staffing needs and associate development.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support company values, ethics, and integrity standards.
  • Promote belonging, collaboration, accountability, continuous learning, and a positive customer-focused workplace.

Benefits

  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit, including tuition, books, and fees for eligible programs
  • Performance-based bonus awards
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
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