(USA) Overnight Stocking Coach

Wal-Mart Stores East•Clarksburg, WV

8d•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams while overseeing store operations and the designated business area. The role teaches, trains, and listens to associates; communicates company direction and business initiatives; leads change; and provides clear expectations and guidance. It models exceptional customer service, resolves customer issues, and leads process improvements to support a high-quality customer experience. The Coach drives financial performance and sales by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, recognizes, and supervises associates; assigns duties; supports a sense of belonging; and develops qualified talent. It coordinates work and initiatives with stakeholders, measures progress, addresses improvement opportunities, promotes continuous learning, and ensures compliance with company policies, values, and standards of ethics and integrity. The role is grounded in Walmart's stated values: respecting the individual, acting with integrity, serving customers and members, and striving for excellence. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential may apply where required.

Requirements

Meet one of the following minimum qualifications: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and firearms-authorized training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams through teaching, training, active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model exceptional customer service and support customer-service initiatives, resolve customer needs and complaints, and implement plans to correct deficiencies.
Provide process-improvement leadership to ensure a high-quality customer experience.
Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties; set expectations; and develop qualified associates to meet staffing needs and business growth.
Promote a workplace where associates feel they belong and support associate development and performance.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on applying company values and standards of ethics and integrity.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, and PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Regional Pay Zone or Complex Structure compensation for certain positions, and a state pay differential where applicable.