(USA) Overnight Stocking Coach

Walmart • Atwater, CA

6d • Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports customer service, and drives financial performance and sales in a designated store area. The role includes coaching associates through training, active listening, store tours, and feedback; communicating store operations, merchandising, technology initiatives, and company direction; and guiding teams through change and business solutions.

The Coach models Walmart's One Best Way service standards, supports customer service and community outreach initiatives, resolves customer concerns, and leads process improvements. The role reviews profit and loss performance, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to reduce shrink and meet sales and profit goals.

The position supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and supporting a sense of belonging. It coordinates operational assignments, collaborates with stakeholders, measures progress against goals, identifies improvement opportunities, and promotes continuous learning. The Coach also ensures compliance with company policies and procedures and models Walmart's values, ethics, and standards of integrity.

Requirements

• Meet one of the following minimum qualification pathways: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates through active listening, store tours, and feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer service standards and support customer service and community outreach initiatives.
• Resolve customer needs, complaints, and issues, and develop action plans to correct service deficiencies.
• Review profit and loss statements and assist with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop hourly associates.
• Set clear expectations, promote belonging, and develop qualified associates to meet staffing needs.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and measure progress toward goals.
• Identify improvement opportunities, demonstrate adaptability, and promote continuous learning.
• Ensure compliance with company policies and procedures and provide guidance on applying them in business processes.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree