(USA) Overnight Stocking Coach

Walmart•North Reading, MA

21h•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, oversees stocking and store operations, and drives customer service and financial results in the designated store area. The role provides direction, training, feedback, and development opportunities to associates; supports staffing and talent development; and coordinates operational initiatives with stakeholders. The Coach ensures compliance with company policies and procedures and models Walmart’s values, ethics, and standards of integrity. The role also promotes a culture of belonging, continuous learning, and improvement while supporting Walmart’s goal of becoming a regenerative company. The position is based at 72 Main St, North Reading, Massachusetts. The annual salary range is $65,000 to $100,000, with potential performance-based bonuses and other additional compensation. The role requires two years of college, or qualifying combinations of retail/general work experience and supervisory experience. Associates must complete required trainings and assessments. At facilities that sell firearms, the role requires successful completion of a firearms-specific criminal background check and authorized training; facilities selling only ammunition may require a state-issued Certificate of Eligibility where applicable.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Successful completion of all job-required trainings and assessments.
At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
At facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, and develop teams through active listening, store tours, feedback, and communication about store operations, merchandising, technology, business initiatives, and company direction.
Lead company change efforts by setting clear expectations and guiding teams in implementing business solutions.
Model and demonstrate Walmart customer service standards and support customer service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; create action plans to address deficiencies and improve the customer experience.
Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to reduce shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs and associate development.
Build accountability, maintain relationships with key stakeholders, communicate goals and objectives, measure progress, and identify improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Promote a workplace culture of belonging, collaboration, trust, inclusion, and associate development.
Support Walmart’s goal of becoming a regenerative company through positive impacts, creating belonging, eliminating waste, and participating in local giving.
Use data, insights, and analysis to make decisions that serve customers and members while balancing short- and long-term priorities.
Drive continuous improvement, encourage learning from mistakes, and support adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and other potential additional compensation.