Overnight Seasonal Associate- Bradley IL

Five Below • Bradley, IL

9d • Onsite

About The Position

The Overnight Seasonal Associate supports store operations by assisting customers, promoting merchandise and store events, resolving customer concerns, communicating store needs to management, and working with the team to meet company goals. The role requires a flexible schedule, which may include overnight shifts, and involves customer service and stocking-related physical tasks.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
• Comfortable with or willing to learn technology, including computers, cash registers, hand-held devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders, kneel, bend, twist, stoop, and move around the sales floor and stock room.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to identify and understand email and printed instructions.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and promptly assist customers, including handling multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions, including exchanges when appropriate.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management.
• Collaborate with the team to support store and company objectives and contribute to a positive work environment.
• Operate a cash register and other store devices; move, retrieve, and put away merchandise.
• Follow merchandise layouts, associate schedules, and standard operating procedures.

Benefits

• The company directs applicants to a benefits site describing health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed