About The Position

At Grafton Integrated Health Network, the Program Support Supervisor supports the mission of helping individuals in the Home and Community Based (HCBS) Adult program with complex needs live their best lives. The supervisor provides leadership and hands-on support to promote the safety, stability, and success of program participants and staff. The role models and guides positive behavior support strategies, provides crisis intervention when needed, and fosters teamwork, accountability, and compassion. The position works Thursday, Friday, and Saturday from 10:30 p.m. to 8:30 a.m. It coordinates on-duty activities and helps ensure appropriate staffing, emergency response, documentation, and implementation of program policies and procedures. Starting compensation is $26.62 to $34.29, commensurate with experience and qualifications. Depending on hours worked, the employee may be eligible for the stated shift differential.

Requirements

  • Either a bachelor's degree in human services and one year of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions, or a high school diploma/GED and two years of such professional experience.
  • Valid driver's license.

Responsibilities

  • Coordinate on-duty activities, including monitoring staff departures from campus, providing access to restricted areas, directing staff during emergencies, and monitoring campus activities, events, and staff and participant locations.
  • Provide consultation or assistance with crisis interventions and ensure adequate responses to emergencies.
  • Document significant events and incidents and ensure incidents are properly documented and reported.
  • Approve and monitor emergency control procedures, conduct fire drills, and screen external visitors.
  • Ensure adequate staffing coverage by assigning substitutes to programs and work sites as needed.
  • Provide first aid to injured staff and consumers.
  • Oversee disposal of bloodborne pathogens and hazardous materials.
  • Communicate necessary information to program staff and supervisors.
  • Report and oversee documentation of allegations of consumer neglect or abuse and consumer suicidal statements, gestures, or attempts.
  • Oversee and implement crisis intervention strategies as needed.
  • Coordinate the use of Grafton vehicles.
  • Administer medications in the absence of a nurse.
  • Prepare shift documentation, including daily communications logs and department payroll, attendance, and leave records.
  • Oversee maintenance of OSHA and first aid supplies.
  • Ensure policies and procedures are properly implemented for the assigned shift.
  • Provide administrative support for assigned duties, such as audits, filing, copying, and mailing.
  • Participate in training and weekly staffing meetings.
  • Perform other work as assigned.

Benefits

  • Medical, dental, and vision coverage
  • Flexible Spending and Health Savings Accounts
  • 401(k), including an employer match up to $2,500 annually
  • Generous Paid Time Off plan
  • Education assistance up to $5,250 annually
  • Life insurance
  • Employee Assistance Program (EAP)
  • Short-term disability
  • Long-term disability
  • Potential eligibility for federal student loan forgiveness through Grafton's 501(c)(3) nonprofit status
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